Entry: Would people ever start be more conscious and behave with courtesy and responsibility particularly when others are doing some transactions in queue? Saturday, August 01, 2009



Would people ever start be more conscious and behave with courtesy and responsibility particularly when others are doing some transactions in queue?
 
I had two interesting incidents today afternoon which I wanted to share with others so that it would be a valuable eye-opener and guidance for everyone.
 
Scenario 1: I had to visit my bank in Adyar and when my turn in the queue came I tendered my bank passbook, challan and the cash amount that needed to be remitted to the teller. The other person still has not relinquished his position and was squatting the way to the counter. Only when the teller shoo-shooed him mildly did he realise his folly to move off and that too I realised it was only a gesture of abeyance from him. When the teller was busy handling my transaction, he again barged in and was asking something to the teller who was disturbed from his focussed act of counting the notes. Everyone turned to him  to show their apathy to that type of behavior.
 
Scenario 2: I had to board the bus from Adyar to Guindy. The bus conductor was patiently issuing tickets to everyone. We observed that one woman suddenly picked up an argument with the conductor alleging that she gave him a twenty rupee note and the change that she was tendered was short of the exact amount that is required. The conductor stood to his claim that he only recieved a ten rupee note from her. In the melee, he actually got confused and I recieved a shortfall change which the conductor realised and compensated in a jiffy. The same folly repeated for another passenger too.
 
Both these scenarios depict and illustrate that a little patience is required in public places before availing the services of the provider who might be busy in serving another confusion. There is a good old English saying "Too many cooks spoil the broth". Attempting too many requests on the poor service provider is a surestop way of making him confused and to drive him nuts in toto. A little patience would ensure that things sail smooth for everyone.

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